I worked as a waiter for more than three years at a family owned Chinese restaurant.  The job usually consist of satisfying the costumer's demand, writing out ticket for finance, and working side-jobs as well as working out relationship with in the working group. 

         

          I performed efficiently through all my field of responsibilities.  Such as working efficiently through rush-hours thus saved money for the restaurant from hiring new waiter.  And writing ticket carefully so that there will be less mistakes which contributes to better relationship with the consumers and less revenue loss.  Another thing is that I worked with many waiters, young and old.  I showed everyone the respect they deserved, and paid attention to inter-personal relationship, which made my job easier and more productive. 

 

           By the effect of my performance's effectiveness, the consumers are more likely to leave a bigger tip, which kept my co-workers happy.  And by paying attention to the details, I saved the restaurant money, time, and costumer relationship from being ruined. 

 

 

           This past summer, my manager and I were figuring out how to compete with the heavily financial supported chain restaurants around.  We planed and compared from the cost of food, the operational costs, and rent; to the cost of expanding vs. normal return on investments.  This planning took us the entire week, and notebooks are full of numbers and more numbers.  I never thought I would be so tired of being in a Chinese restaurant. 

 

           The goal of planning and comparison was to compete with bigger suppliers of Chinese food.  the measurement would be the change in profit after the expansion is made.  And I had to take charge in looking at marketing aspect of expansion and the financial aspect as well.  It is difficult to realize how the hundreds of dollars that are spend in marketing, that is in advertising, and planning, researching would come back and make a bigger profit, especially to a family owned, small scale restaurant.  I had to both convince my manager and myself that this plan will in deed work.  That was some mind-bottling game I was playing, hectic, but satisfying. 

 

          I learned so much about marketing and financing through this expansion project.  The ideas of expansion on both labor and capital, and the profit level must exceed the total cost, as stated in the economic text book now illustrated clearly in a real world lesson.  I enjoyed being in charge, and being a consultant to an expanding business. 

 

 

          There are three skills I am developing as of right now.  They are communication, efficiency, and time-management. 

 

          As for communication, it is the single most important skill to master in the business field.  I am constantly communicating my ideas to the new world, and letting new ones sinks into me.  In order to be in charge and in power, one must not only be heard, but heard loud and clear.  Again, communication is the key to success.

 

          Then there's the matter of being efficient, which is closely linked to communication.  In order to achieve efficiency in managing, financing, or any field of business, there must be an efficiency in communication.  Efficiency saves money, time, and sometimes decide if a business will survive or killed-off.  To become a successive business man, I must strive for maximum efficiency, which is why I am sleeping later in the night, which leads into better working hours during late-night when I can produce the max amount of efficiency towards study.

 

          Last but not the least, there's time-management.  To be efficient, time-management is the key.  In the business field, or any field in that matter, time is money.  To utilized time to the most profitable as in efficiency, is what the difference between failure and success.  And that is exactly the reason why I am prioritizing my activities in order of importance to judge how much time is needed to spend on them.